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Contact Center Experience
Powerful, strong flexible, and easy-to-use solution, designed to efficiently automate and manage a Contact Center.
It is designed to manage incoming and outgoing call campaigns by an agent panel easy to use and a calls management interface.
It allows cooperation in real-time and improves the productivity of the agents and supervisors through Unified communications.
Cloud PBX
Cloud PBX
A cloud PBX or virtual PBX provides a secure and reliable office phone system through an internet connection. It provides businesses with flexibility and scalability while also maintaining low costs.
A PBX system (Private Branch Exchange) is a private phone system used within a company or organization. Modern business phone systems have moved away from legacy systems to IP (Internet Protocol) PBX systems that work over an internet connection. They connect IP phones to a PBX server. This option tends to provide more advanced phone features as well as significant cost savings.
Helpdesk Suite
Helpdesk Suite
Helpdesk Suite is a widely-used open-source support ticket system. It seamlessly integrates inquiries created via email, phone, and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize, and archive all your support requests and responses in one place while providing your customers with the accountability and responsiveness they deserve
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